SERVICE & DIAGNOSTICS: THE BIG PICTURE APPROACH
Metropolis Mercantile + Cafe, Newmarket ON. Featuring the Eagle One Neo by Victoria Arduino, in beautiful matte black.
Click the button above to receive a new or refurbished machinery quote, request a detailed description of the rates in your area and terms of business, or request a service visit.
Like any machine, your espresso machine needs to be taken care of. And that goes far beyond just fixing breakdowns! LEGENDS can help you plan, procure, install, maintain and upgrade or replace equipment in the way that’s best for your business - to keep it running smoothly and profitably for as long as you own and use it. If there’s a repair issue, we not only need to fix it - but also find out why the breakdown happened in the first place. This is what true diagnostics is all about!
To perform all these services effectively, not just the machine - but its entire operating environment needs to be considered all at once: power and water quality, size and suitability for current usage patterns, proper training of the staff, and any other external factor acting against your success. LEGENDS approaches service with a big-picture approach: to get the most life-span and productivity for your coffee and espresso program, every step of the way.
GET THE BIG PICTURE
If you work in specialty, you are probably used to being left to your own devices to choose the right equipment, repair and maintain it, figure out how to make it perform to your expectations and communicate your needs to a technician who probably thinks most of your methods are a bunch of nonsense. I’m here to tell you that you don’t have to do that anymore! It’s reasonable to expect your dealer and technician to understand how to make coffee just as well as you do, and how to make your equipment perform the way you need it to. Sometimes, the answers to these problems are in places where you least expect them to be! It’s my job to find them, and show them to you. And I take that job very seriously.
Toronto, Hamilton, Burlington, Kitchener Waterloo, Niagara and surrounding area.